Here is a list of 3 things that could make Apple looks like Microsoft, checkmark what you consider correct:

1) Failed to deliver the features it promised in a X date? YES (x) NO ( )
Apple failed to deliver Mac OS X 10.5 in the given date, so Microsoft, Microsoft spent a life creating Vista and delivered it months away the given launch date.

2) Has a Monopoly? YES (x) NO (x)
Microsoft has dominated for a long time the computer business letting almost not space for others and making deals with pc manufacturers that almost put out of business its competitors
For Apple this could be yes and not, so it is difficult to tell. Maybe the monopoly is in the Digital Music Players, the ipod is the most used and only Apple can provides material for this little device.

3) Screwed the customers and then give some money back? YES (x) NO ( )
With some lawsuits Microsoft has enjoyed has been forced to refund users for charging them more than the adecuate price for Windows, and refund a lot of money in their Xbox Division for faulty and scratchies Xboxes.
Apple droped the iphone price and in a fast move decided to refund $100 to appease the masses.

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whataboutmac.com