Apple is paying a high price for its growing Popularity: Product Quality Distrophia
Apple has been growing and growing faster than any other computer company, the success of the iPhone, the Halo effect and the mass adoption of Macs everywhere have placed Apple in everybody face, but this growing popularity has come with a high price: Quality.
Apple is known for its dedication to details on its products, from the package to the device Apple is the master, but recently and because of the high demand Apple products and services have been suffering some kind of Quality Distrophia, first the 3G connectivity in some iPhones, Mobileme undelivered promises, iPhone harline cracks on its surface and now ipods in Japan overheating.
Apple must be in extreme stress trying to satisfy million of ipod and iphone users worldwide, delivering on times and competing in hundred of markets, but the most strange thing is that the iTunes Store serves million of users daily and I haven’t heard of any undelivered promises, the iPod was suffering some surface cracks, but was resolved in its next version. This kind of situation is what rivals are waiting, just for a single spot where they can take on Apple and its products, so Apple must take these situations seriously and resolve them quickly before they start piling up.





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